CHECKING IN AT PORTS AND AIRPORTS
Check-in at your port of embarkation will generally begin about three hours before the ship is due to sail. You must check in at airports at least two hours before your flight is due to take off. If you do not check in on time, the airline may not allow you to board the flight. We cannot accept responsibility if such situations arise and, while we will do our best to arrange alternative transport, any resulting costs will be your responsibility.
AIR TRANSPORTATION
The company does not operate, control or supervise any airlines and will not be responsible for carriers failing to meet schedules whether or not air tickets were issued by the company. Air transportation is based on scheduled, or the occasional charter service, and is subject to availability and change without notice. Air add-ons are also subject to change without notice. The company reserves the right to select the airline and routing from each city, which may not in some cases be the most direct. In the event the company’s air arrangements necessitate an overnight stay, we will only be responsible for hotel room accommodations and transfers. If you choose to add additional hotel nights before or after your included cruise-tour hotel package, airport transfers will be forfeited.
Specific air routings will be determined approximately 30 days prior to sailing. Passengers traveling with passengers from other gateways may not be routed on the same flights. If an airline ticket issued in conjunction with the company’s air program is lost, the passenger is responsible for the cost of replacement. Airline tickets are refundable via Voyages of Discovery. The company will determine the amount of any refund due. Flight delays do occur occasionally and both we and our suppliers will do our best to ensure your comfort in these circumstances.
In some countries, local arrival and/or departure airport taxes cannot be included as part of your air ticket and must be paid locally by the passenger.
It is important to mention that this amount cannot be prepaid; it must be paid by every person directly at the Immigration Office at the International Airport. These charges are subject to change at any moment and can only be paid in US dollars, cash, travelers checks or credit cards are accepted.
Santiago, Chile -Airport Arrival Tax
The Chilean Government is charging a reciprocity fee to all American, Canadian, Australian and Mexican citizens entering Chile through the International Airport.
The charges (subject to change without previous notice) are as follows:
U S citizens US$ 131
Canadian citizens US$ 132
Australian citizens US$ 61
Mexican citizens US$ 23
Other nationalities vary and should be checked with the embassy or consulate of Chile.
Buenos Aires, Argentina - Airport Arrival Tax
Effective December 28, 2009 Citizens of the U.S., Canada and Australia will be required to pay a fee when entering Argentina. The government of Argentina will collect an entry fee as the following:
Payment may be made in cash (US Dollar or Argentine Peso), credit card or travelers check.
The charges (subject to change without previous notice) are as follows:
U S citizens US$ 131 - (valid for multiple entries over 10 years)
Canadian citizens US$ 70 - (paid for each entry)
Australian citizens US$ 100 - (paid for each entry)
Customers who have questions about this entry fee can soon view the U.S. Department of State website at: http://argentina.usembassy.gov
Departing Airport Taxes:
Buenos Aires, Argentina US$18
Quito, Ecuador US$32
San Jose, Costa Rica US$26
Nassau, Bahamas US $18
To avoid queues at the airport, if our local agents are able to obtain these on your behalf in advance, they will do so and the cost will be added to your final invoice or on board account.
You must check in at airports at least 2 hours before your flight is due to take off. If you do not check in on time, the airline may not allow you to board the flight. We cannot accept responsibility if such situations arise and, while we will do our best to arrange alternative transport, any resulting costs will be your responsibility.
RESTRICTED BUSINESS CLASS AIR
Should you wish to travel in the comfort of Restricted Business Class, then please contact your travel agent or Voyages of Discovery and our Special Services personnel will be pleased to assist. Restricted Business Class applies to transatlantic flights only. (All other segments will be in economy class).
SPECIAL REQUESTS
Should you want to make your own customized flight and/or land arrangements, our Special Services Department is ready and waiting to serve you or your travel agent. A nominal fee is charged and varies according to the request. Passengers requesting air deviations and/or additional hotel nights will forfeit airport transfers.
INDEPENDENT AIR ARRANGEMENTS
The company will have no responsibility, financial or otherwise, in regard to air travel arrangements made by others including those related to the use of frequent flyer, non-refundable and other restricted travel tickets. This exclusion of liability by the company includes the consequences to independently arranged air travel that may result from last-minute changes in the embarkation and debarkation ports, cancellation of tours, and delays in arrival at the departure airport (see the contract of carriage for more details of these exclusions from liability). No airport transfers can be provided for passengers using independently arranged air travel. The travel insurance policy should be checked in regard to its coverage of such independent air arrangements.
LUGGAGE POLICY
A reasonable amount of clothing and personal effects may be taken on board the ship without charge. For your own comfort and convenience, we recommend no more than two suitcases per passenger. However, the airlines may charge additional fees based on the size, weight, or number of pieces of luggage carried aboard their aircraft. Some carriers only allow 44 pounds per person. Please check with the airline for details. Porterage is included at the pier on embarkation and disembarkation. Please ensure your luggage is labeled with your name and cabin number, as your bags will be taken directly to your cabin. Hand luggage, travel documents, breakables, medicines, and valuables should be carried personally. The company strongly recommends luggage and medical insurance. The liability of the company for lost or damaged luggage commences only when the luggage arrives alongside the vessel and is strictly limited as provided in the contract of carriage.
PREGNANCY
Regulations vary from airline to airline, but some will refuse to carry women who will be 28 weeks pregnant on the date of return travel. Please check with the airline concerned and we would recommend that you consult your doctor in any case.








